FAQ
Have an important question but can’t find it in our quick tips below? then send us an email at tim@combayit.com and we will respond to your enquiry within 24hrs.

1. Are you a trading company or a manufacturer?

We are a trading company, actually we have a brother factory producing the products. Nowadays many trading companies cannot running well or even survive, WHY we could keep growing? There must be some reasons.

We focus on this industry for 6 years and we’ve worked with many factories. Some high-pricing ones, some poor-responsibility ones, some often-delay-delivery ones… Because of this, we once get a big lost during the past years and met all kinds of problems. So our top principle is working with RIGHT factories.

What we are sure is that we can delivery qualified goods CONTINUOUSLY. We spend MUCH time on selecting and developing good manufacturers.

Our factories no matter big or medium or small, they do strictly follow our rules and regulations. So even we are a trading company, we still have good conditions (prices & quality), even better than some manufacturers.

We hope you could feel happy to work with us, and we will prove our value in the cooperation.

We accept T/T, L/C, Western Union, etc. Currency: USD and RMB.
For normal order, our common payment term：T/T with 30% deposit in advance, 70% balance against the Bill of Lading.

It takes about 4 weeks after receiving the deposit.

For samples, we usually send them by international express such as DHL, TNT, UPS or FedEx. For a normal order, we usually send them by sea or by air. We will recommend best ways for you.

We have CE, RoHS, ETL, UL, REACH, ISO9001:2015 and so on.